Showing posts with label social use of language. Show all posts
Showing posts with label social use of language. Show all posts

Tuesday, 6 December 2011

What does 'pragmatics'mean?

By Vanessa King, Smart Talkers, Surrey



Baby Sale – lots of bargains! 

What is meant by this sign? We know without asking that it means items related to baby care are for sale, not that the shop is not literally selling babies. We know this because we have a context for the sign, a society in which we don’t sell babies in shops.

Pragmatics is a branch of linguistics concerned with the ways context contributes to meaning. It studies how meaning doesn’t just depend on understanding grammar and vocabulary, but also the situation of the speaker and the listener. It explains how language users are able to overcome apparent ambiguity in meaning, because meaning is transmitted by more than just the words the person is saying. The ability to understand another person’s intended meaning is called pragmatic competence and is regarded as one of the most challenging aspects of language learning because it comes only through experience.

We can divide pragmatics into three main sections:

  • Using language for different purposes
  • Modifying language according to the needs of the listener or the situation
  • Following rules for conversation and storytelling
To understand the importance of pragmatics, you might find it helpful to think about conversations you may have had with people from other cultures. If you have ever felt offended, confused or misunderstood, it’s probably due to a difference in pragmatics.

Using Language
We use language for many different purposes. Consider a typical conversation between me and my children regarding dinner in one evening.
“I’m hungry.” “I will make dinner in a minute.” “Get me an apple!” “I want doesn’t get!” “Mummy, will you make my dinner please?” “I’m making dinner now.”

All of that makes me sound like a really bad parent, but each of those phrases represents a different purpose to language. Language is used for informing, promising, demanding, instructing, requesting and many more. Eventually my children are fed so the language fulfils its purpose in each instance and my children are learning to communicate meaningfully.

Modifying Language
We frequently modify our language according to the needs of a listener or a situation. Even though we both speak English, my partner and I sometimes have difficulty understanding each other. He will say something and even though I understand the words I have to hesitate before replying. This is because in my mind I’m thinking ‘he can’t possibly mean what I think he means, so what does he actually mean?’ An example of this that happened recently – the computer was switched on and my Facebook account was displayed on the screen. My partner said ‘are you on the computer?’ I thought he was asking if I’m logged into the computer, which clearly I was so he must have meant something else. I didn’t know what he meant so he had to modify his question to ‘Can I use the computer?’ For me these are quite different questions but for him they mean the same thing. A similar thing occurred less than ten minutes later when I picked up a sample of my son’s artwork and he said ‘Oh have you seen that?’ Well, of course I’ve just seen it, it’s in my hand so what does he mean?!

Rules of conversation and storytelling
The ability to abide by rules of conversation and storytelling is of particular importance and crucial to success at school. Such rules are often learned through example and having an explicit understanding of just some of these rules will help you become a better communicator. Examples of the rules I’m talking about might include:
Taking turns. A conversation is at its most rewarding when it occurs between two or more people. If you listen to others as they speak, you’re taking the opportunity to think about their contribution which in turn enriches your own. If you dominate a conversation then you might as well be talking to yourself.

Introducing a new topic of conversation can be tricky too. I’ve been so tempted to interrupt someone (not taking turns!) with something that may or may not be related to what they’ve been saying because what they’ve said has triggered a memory or a thought I’m just desperate to share. I’m sure you’ve met people who do this habitually and they can be quite tiresome because they’re not following those unspoken rules of conversation.

Staying on topic is related to the above example. How can you be sure that what you want to say contributes to the conversation? There are verbal and non-verbal signals that we need to learn to recognise and some adults find them difficult to identify, how much harder it must be for young children who are quite ego-centric in their view of the world.

Apart from the words we use, being able to recognise the meaning of and using non-verbal signals is very important to communication. I know someone who frequently misses the shuffling feet, moving eyes and fiddling hands of the person they’re talking to, so they don’t recognise that the person has lost interest in what they’re saying. This is related to the use of facial expression and eye contact. Put simply, eye contact indicates interest while wandering eyes might indicate boredom, disinterest or lack of understanding.

Personal space

In conclusion, pragmatics is the study of the complex ways in which we use language and how context creates meaning. Pragmatics is learned by example by most people, but sometimes, for whatever reason, some people miss some of the lessons and they find it difficult to communicate and are frustrated when they can’t identify why. An understanding of pragmatics can help to diagnose communication issues and provide a framework for addressing those needs.


Frequently, in may areas NHS therapists cannot provide input for this type of difficulty but fortunately, Small Talk can help www.private-speech-therapy.co.uk

Saturday, 23 April 2011

Is my child being rude? .... may be not!


Picture the scene.... your 10 year old points to a rather large lady in the supermarket and says, 'She's got an enormous bottom!' You're shocked and highly embarrassed that your child could be so rude. But it may not be rudeness, it might be that he doesn't know how to use language appropriately in social situations and was just being honest. Many of the children I work with have such problems and I have to quite thick skinned on occasion!

A child may be able to use long complicated sentences with excellent vocabulary, no speech sound difficulties but still have a communication problem - it may be that has not mastered the rules for social language, also called pragmatic use of language or pragmatics 

Pragmatics involve three major communication skills:

  • Using language for different purposes, such as
    • greeting (e.g. hello, goodbye)
    • informing (e.g. I'm going home)
    • demanding (e.g. Take me home)
    • promising (e.g. I'm going to take you home)
    • requesting (e.g. I would like to go home, please)
  • Modifying language according to the needs of a listener or situation, such as
    • giving background information to an unfamiliar listener
    • speaking differently in a classroom than on a playground
  • Following rules for conversations and storytelling, such as
    • taking turns in conversation
    • introducing topics of conversation 
    • staying on topic
    • starting conversations appropriately
    • finishing conversations e.g. not walking away mid-sentence
    • how to use and read verbal and nonverbal signals
    • how close to stand to someone when speaking
    • how to use facial expressions and eye contact
These rules vary across cultures and within cultures. It is important to understand the rules of your communication partner. In a previous job, I employed Eastern European staff and was un-prepared for the differences especially in inter-personal space.

An individual with pragmatic problems may:

  • say inappropriate or unrelated things during conversations
  • tell stories in a disorganised way
  • have 'boring language' with little variety in language use
Younger children will have difficulties with this, we all have examples of our 3 year olds where they've have hugely embarrassed us by telling a complete stranger on the phone that 'Mummy's having  a poo!'  or such-like. However, if problems in social language use occur often and seem inappropriate considering the child's age, a pragmatic disorder may exist. 


Children with autism will have difficulty with social use of language but it does not mean that someone with social language problems necessarily has ASD. Pragmatic disorders will often appear alongside other language problems such as word-finding difficulties. These problems can lead to isolation and avoidance by others. 
Speech and language therapists can assess to see if there is a problem, decide the extent of the difficulty, look at any additional factors and draw up an action plan to help. 


I really like the work of British Therapist Alex Kelly, who has some excellent resources http://www.alexkelly.biz/ see links below.


If you are concerned about your child's social communication or any other aspect of their speech, language or communication www.private-speech-therapy.co.uk or check the yellow pages for the nearest NHS clinic.










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